Shipping Policy
We ship within the United States. Free shipping on orders over $50.
Processing Time
Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Times
Standard Shipping (US): 7-14 business days. Free shipping on all orders over $50 within the United States.
Shipping Rates
Orders under $50 = $4.95 flat rate. Orders $50 and over = FREE.
Where We Ship
United States only. No international shipping at this time.
Order Tracking
Once shipped, you'll receive an email with a tracking number. Tracking may take 24-48 hours to update.
Multiple Shipments
Some orders may arrive in multiple packages if products ship from different suppliers. No additional shipping charge for split shipments.
Shipping Delays
Not responsible for delays caused by carrier, weather, customs, or circumstances beyond our control. If delayed more than 21 business days, contact us.
Lost or Stolen Packages
Not responsible for lost or stolen packages once marked delivered. Recommend checking with neighbors, looking around property, and contacting the carrier.
Address Accuracy
Customer is responsible for providing the correct shipping address. Contact us immediately to correct errors before shipping.
Questions
Contact us at support@pawsandgoods.com.